Your tasks:
– Provide customer support during the integration of congatec products into customer systems
– Analysis of customer problems and developing solutions in collaboration with R&D hard/software
– Troubleshooting electronic circuits in coordination with the R&D hard/software departments
– Creation of customized specifications and functional specifications according to customer requirements
– Preparation of documentation for products (application notes, CTNs and tech notes)
– Preparation of tests and test reports
– Technical support and training for customers, partners and employees
– Onsite customer visits for customer Service and Sales support
– Provide Technical Sales Support at trade shows
Your profile:
– Electrical Engineer or technical degree/ Bachelor or Master of Science or comparable training
– First experience with complex electronical systems
– Good Know-how in computer-architecture (X86, ARM) and system-software (Windows, Linux)